esim

jowaller
Explorer

I have a new iPhone without a sim, as far as I know! I am trying get an e sim, I don't know the number of my iPhone does it have one? I have tried attaching to iTunes but just comes up with jo's phone. does the s sim have a number? how can I get an account of my device if I can't find it's number?

thank you 

jo

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@jowaller   Where did you get this device from ?   

Have you ever been a customer of EE ?   You can not just become a customer if you don’t have a sim and you can not just activate an eSim to become a customer.    eSims are only for contract customers you can not use it with PAYG. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I want to be a customer to get a sim, but can't be a customer without a sim? 

chistery
EE Community Star
EE Community Star

@jowaller 

You need to buy a SIM only plan here - https://shop.ee.co.uk/sim-only 

You will need to pass a credit check and commit to a minimum term.

thank you