Apple Devices

Voicemail not working

Since upgrading my contract my voicemail is not working. I spent 2 hours on the phone to someone at EE and trying a new sim was suggested. So I now have a replacement sim but it is still not working! And I don’t fancy being on the phone for hours aga...

Cellular Apple Watch

Hi . If I buy a cellular Apple Watch from a third party can I link it to my existing phone contract with EE. I went into EE store and they told me I would have to get a separate contract with a different mobile number for the watch if I didn’t get t...

Upgrade

Hi, I arranged an upgrade yesterday online & paid £30 deposit yet I’ve had no email/text confirmation. Can you confirm what is happening?

Resolved! iPhone 11 4g not working

Hi,iPhone 11 won’t work on 4g. Snapchat, whatsapp etc not loading at all. Have tried all the trouble shooting tips: restart, sim in and out, deleted and reinstalled apps etc.anyone any ideas?

Resolved! Contract

Hi iam a pay and go customer and I won’t to find a contract with a iPhone 14

Every time I call my son's EE iPhone it disconnects after one ring

Both me and my son are on EE.We both have iPhones.Every time I, or anyone else, in the family calls him it disconnects after one ring. If you call a second time it rings as normal.This has persisted across two different phones for him.Is there a sett...

Resolved! Will my IPhone 10sim work in a Google pixel 6

People can only hear me slightly when I call landlines

Whenever I ring a landline the person on the other end can only hear me slightly - I can hear them fine. Calling mobiles there are no issues. Microphone is fine, I’ve updated the software, it’s an iPhone X.

Damaged iPhone upgrade anytime

Hi, I’m looking at upgrade anytime & see there is a charge for damaged devices when trading in (as I expected there would be). Does anyone know the charge for a damaged iPhone 11 back glass? Also say I was to get the phone repaired at a local shop (n...

Sim contract

My contract with Vodafone finishes on the 26th of November & I would like to have a sim only contact with ee how do I do this?

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