When will my phone arrive

[Rose-1994]

I ordered a phone at walton on thames shop and i was told the phone will arrive tomorrow and when i went there i was told with anather lady that it will come after two weeks.I ordered the phone because i need to travel out of the country my phone is having problems.

[Katie_B]

Hello @Rose-1994. 

Did you order the phone in store itself or order online/over the phone for store collection?

Katie

[Rose-1994]

I ordered instore.

[Rose-1994]

I ordered it in store.

[Katie_B]

Thanks for confirming @Rose-1994. 

What phone did you order? please also provide the colour and memory size. 

Katie

[Rose-1994]

Iphone 14 pro max 128g and silver in colour.

[Katie_B]

Hi @Rose-1994. 

I would recommend checking with your local EE store to see if there is any other available options. 

Katie 🙂

[Rose-1994]

Im currently out of town would be glad if you share the contact details of the shop.

[Katie_B]

Hi @Rose-1994. 

Of course, I have found the details HERE. 

Katie

[Rose-1994]

Thank you so much.