06-08-2023 07:14 PM
My watch plan will no long work on my watch
06-08-2023 08:07 PM
Hi @Daz58421
In the watch app, does it still show as you having an active data plan?
If not, follow the steps below to set one up:
Thanks,
Alex
06-08-2023 08:58 PM
No it does not show a plan but on my eye account I have it and paying for it but will not go on my watch
07-08-2023 08:02 AM
Hi @Daz58421.
Welcome to the community.
Did you purchase your watch direct with EE or did you purchase elsewhere and set up the £7 data plan?
Katie
07-08-2023 09:59 AM
I bought my watch direct from we
07-08-2023 10:17 AM
Thanks for getting back to me @Daz58421.
When did this stop working?
Have you recently made any changes?
Katie
07-08-2023 11:46 AM
Not sure precisely when it stopped working
07-08-2023 12:35 PM
07-08-2023 12:53 PM
Stopped after my watch updated
07-08-2023 01:00 PM