Upgrade

[Katie1997x]

Hey 

I upgraded my phone to iPhone 16 plus waiting for it to be delivered, I’m on a upgrade anytime contract I paid £100 for an early upgrade fee I’m wondering if I needed to pay any extras to keep my iPhone 15 plus, could anyone let me know please TIA 

[Schockwave]

Hello @Katie1997x ,

Welcome to the community,

Your best bet is to ring customer service to find out, but I believe that if you want to keep your present phone, as well as the new one, yes you would have to pay something towards it, I suspect.

[Katie1997x]

Hey 

thankyou for replying so fast I appreciate it would you have any idea how much I’d possibly need to pay toward keeping my current phone? 

Also thankyou for providing the information I need I will give 150 a ring on my phone if you don’t know 

[Schockwave]

@Katie1997x , sorry, I have no idea, as I am a customer like you, and have never done an upgrade like you have, I just upgraded  when new phone and watch came out after four years of IPhone 12 and Watch 6.

[Chris_B]

@Katie1997x  You most I definitely will need to pay something to keep that device as you’ve not paid it off yet.  Your upgrade anytime will be a trade in.    The base model 15 plus was £899 so if you’ve had it one year it’ll be half that cost to pay to keep it (roughly)

[Katie1997x]

Ah okay no worries thankyou for the help I appreciate it enjoy your phone & watch 

[Schockwave]

@Katie1997x , thank you, I am enjoying them both, IPhone 16 Pro Max and IWatch 10 titanium, so nice big screen!

[Katie1997x]

Oh nice yea the iPhone 16 pro max looked great im waiting on iPhone 16 plus in ultramarine can’t wait for it to be delivered haha