Unlock an old iPhone

Andy1933
Visitor

‎06-09-2022 12:12 PM

I have an old iPhone which I want to give to my mum but my current password doesn’t work. How can I retrieve the password or unlock the phone?

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎06-09-2022 01:10 PM

Current pwd to what? You shouldn't need a pwd to unlock a device.

You can just apply for unlocking by using the Unlocking your device form and giving its IMEI no., which you can obtain be dialling *#06# into its keypad.

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Chris_B
EE Community Star
EE Community Star
In response to XRaySpeX

‎06-09-2022 01:43 PM

@Andy1933  if you mean the password to open the device so you can gain access to it because you don’t know the password then you to restore the device with iTunes on a PC by putting the device into DFU mode you can look this up on YouTube on how to do this.    

just search iPhone ( model ie 6 , 7 ,X  ) restore DFU mode. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.