Tinder problems

Blackcat24
Explorer

‎06-02-2023 06:44 PM

Hi 

I am having problems getting a verification code for Tinder, says too many log in attempts try again later. Have waited 48 hours and followed advice I have been given (have been told everything is ok from their end) but still no luck and same message is appearing. They have said to check with carrier, anybody experienced same problem.

many thanks 

0 Helpful
4 REPLIES 4
Christopher_G
EE Community Support Team

‎07-02-2023 07:48 AM

Hi @Blackcat24 
Welcome to the community.

What kind of verification is it? Is it a text message or an email?

Chris

0 Helpful
Blackcat24
Explorer
In response to Christopher_G

‎07-02-2023 08:49 AM

Hi

It is SMS verification, I have been asked to check if is my network as no problem at their end I have been told

Many thanks

Sent from my iPhone
0 Helpful
Christopher_G
EE Community Support Team
In response to Blackcat24

‎07-02-2023 11:32 AM

Have you spoken to our team on 150, @Blackcat24?

They'll be able to check your account to make sure everything is as it should be at our side.

Chris

Blackcat24
Explorer
In response to Christopher_G

‎07-02-2023 12:39 PM

Hi

No I haven’t but I will give them a call about it thank you!

Kind regards

Sent from my iPhone