Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sim card

Melissa212
Explorer

‎26-03-2023 01:55 PM

Good afternoon, 

my partner has unlimited data calls and text however his phone is saying no SIM card when his sim is in place. Can u tell me why

0 Helpful
2 REPLIES 2
Chris_B
Grand Master
Grand Master

‎26-03-2023 02:05 PM

@Melissa212  sounds like the Sim card is faulty and you need to request a replacement Sim card. This is done by calling customer services or by going to an EE store,  but what you could doing is try taking a Sim card out of the device and with a damp cloth give it a clean make sure the Sim card is dry before you put it back into the device to test it..  

Melissa212
Explorer
In response to Chris_B

‎26-03-2023 02:11 PM

Thank you so much. I have taken the SIM card out but nothing, it seem to have happened all of a sudden.

Kind regards

Melissa Marie
0 Helpful