Sim card

[Melissa212]

Good afternoon, 

my partner has unlimited data calls and text however his phone is saying no SIM card when his sim is in place. Can u tell me why

[Chris_B]

@Melissa212  sounds like the Sim card is faulty and you need to request a replacement Sim card. This is done by calling customer services or by going to an EE store,  but what you could doing is try taking a Sim card out of the device and with a damp cloth give it a clean make sure the Sim card is dry before you put it back into the device to test it..  

[Melissa212]

Thank you so much. I have taken the SIM card out but nothing, it seem to have happened all of a sudden.

Kind regards

Melissa Marie