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SMS not working after porting

EEuser1256
Visitor

‎28-10-2022 01:48 PM

I got my number ported & have updated the same in message & Facetime setting. Im still not getting sms from other numbers. Can you recommend what to do.

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1 REPLY 1
Schockwave
Community Hero
Community Hero

‎28-10-2022 02:13 PM - edited ‎28-10-2022 02:14 PM

Hello @EEuser1256 ,

Welcome to the community,

Have you switched off IMessage and FaceTime, rebooted your phone to see if that changes anything and then re-enable IMessage and FaceTime?.

How long ago did you port your number?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
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