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SIM card

A-Hamer23
Visitor

‎01-04-2024 12:08 PM

Hi everyone! 

I bought a new iPhone recently and transferred my sim only contract sim over to it. It doesn’t seem to be recognized and isn’t visible in cellular settings. I’ve restarted the phone, re set the network settings and also purchased a E sim from another provider which is now working but I’d really like my original sim. Has anyone got any tips?  

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎01-04-2024 01:33 PM

Hi @A-Hamer23 

Did you transfer you SIM to an Esim or just put the SIM in your new phone. 

Are you in the UK. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

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