Picture

Lea32
Visitor

Pictures messages not sending to non Apple phones

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

@Lea32 : You sure it's an MMS (Picture Msg) & not an iMessage? They can't go to non-Apples.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@Lea32   Have you been able to send an MMS before now ?    Are you on contract or PAYG ?   

@XRaySpeX  an iPhone knows who it can send iMessages too so it changes automatically to iMessage or text messages. ( including MMS) depending on the recipient phone or how that recipient has set up their iPhone.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

How much iphone 14pro max  without packing data only phone 

XRaySpeX
EE Community Star
EE Community Star

@Kadir1989 : All phones come boxed with a SIM & a plan.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP