08-12-2022 09:11 AM
My phone won't make calls, but has access to 4G internet through EE when wifi is turned off.
I recently changed plans so I'm suspecting it could be that. My monthly handset contract was coming to an end so I used the EE app to do a free 'upgrade' to a cheaper sim-only 24-month contract.
have tried calling 150 and various other contacts but call ends immediately. Have restarted phone and checked network provider settings and all seems fine. Help?
17-08-2023 11:43 AM
Thanks for confirming @Andrew_Home.
Please get in touch with our Mobile Care Team so they can look into this further.
Katie