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No mobile data

Louisa77
Explorer

Hi 

I done an upgrade on my iPhone 12 Pro Max which failed to continue as it just froze , the thing is since doing that it now says my iPhone has no mobile data, I have tried everything possible to get it back but nothing . 
many ideas welcome

3 REPLIES 3
James_B
EE Community Support Team

Hi @Louisa77,

 

Welcome to the EE Community. 🙂

 

Have you tried to complete the update again?

 

James

Hi James

 

i cannot do anything with my phone , there is no update available plus data just says error and if you click on that nothing is there. I have been in touch with Apple and there trying to charge me £567 to get it repaired even tho it was due to there update .

 

Christopher_G
EE Community Support Team

Hi @Louisa77

 

Are you able to restore the iPhone back to factory settings, then re-complete the start-up process?

 

Chris