No email confirmation - deposit taken

Dan98DD · ‎09-11-2024

Hi I placed an order 2 days ago for iPhone 16 pro max. £30 deposit taken from my account, no email, no messages, nothing. Please help

Northerner · ‎09-11-2024

Hi @Dan98DD

You'll need to speak to EE CS on 150 about this issue.

Check your junk/spam folders.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.