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No email confirmation - deposit taken

Dan98DD
Visitor

Hi I placed an order 2 days ago for iPhone 16 pro max. £30 deposit taken from my account, no email, no messages, nothing. Please help 

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Dan98DD 

You'll need to speak to EE CS on 150 about this issue.

Check your junk/spam folders.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.