New iPhone SE unresponsive

FionaCummins
Visitor

‎13-01-2023 01:16 PM

My new iPhone SE 2022 which arrived yesterday is now unresponsive. Yes it has been charged & yes I have tried the power & home buttons (separately & together). What should I do?

0 Helpful
1 REPLY 1
Katie_B
EE Community Support Team

‎13-01-2023 02:31 PM

Good afternoon @FionaCummins. 

I am so sorry to hear this. 

Have you tried an alternative charger?

If yes, I would recommend giving us a call so our technical care team can get this resolved for you. 

Please give us a call for free on 0800 079 8586 from any landline or provider. 

Katie