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New iPhone 14 but cannot receive or make telephone calls or messages

Mvincent2
Visitor

Have been advised to contact EE by Apple regarding this.  Can anyone help or advise

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Mvincent2   Have you put your sim in the device ?  Is this on contract or pays  ?  Does that sim work in a different device ?  Where did you get the device from ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

Does the phone show signal indicators?