Network provider Voicemail phantom notification

[Paul_Redeker]

 iPhone 14 pro 

note the new notification blue bullet point and the red bubble over the voice mail key at the bottom right 

phantom notification the last few days. Have deleted all voicemails via the network provider EE dial in service. 
have switched on and off all notifications 

have texted 150 to turn off voicemail completely 

can anyone advise. Thanks 

[Christopher_G · Accepted solution]

Hi @Paul_Redeker 

Could you try leaving yourself a voicemail from another phone, then listen to the full message before deleting please?

Let me know if the voicemail indicator then goes.

Chris

[Mrseb]

Hi 

I am also having the same problem been on there for months now went to EE shop with no success there either please can you help 

many thanks 

seb

[James_B]

Hi @Mrseb,

Did you try @Christopher_G's tip to leave a new voicemail and listen to it in full before deleting?

James

[Mrseb]

Hi

It didn’t work at first but tried it again all sorted thank you 🙏
Sent from my iPhone

[Leanne_T]

Thanks for coming back and letting us know @Mrseb 

Glad to hear this is now sorted for you 🙂

Leanne.

[Elliebells80]

Thank you!  I've just tried this and it worked for me too.  That red dot was driving me nuts!!!

[Barrypepe]

Im having this issue, ive tried leaving a number of voicemails and then deleting them but the phantom notification is still there as is the red bubble.

[Ali_A]

Hi @Barrypepe 

If the steps in the solution from @Christopher_G haven't worked for you, please contact Customer Service where a guide will be able to reset your voicemail notification for you. 

Please let us know how you get on. 

Ali

[GWPeel]

Hi Paul,

So I now have this ; having just upgraded my SIM with EE.

Leaving  myself a message creates a new visual Voicemail item which works fine to listen (and later delete) ; but calling Network Provider continues to say there are No Messages even when I'v left one.

Help please ?

Geoff