My mobile data isn’t working
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08-01-2023 07:52 PM
I can text and call but my internet connection isn’t working. I’ve an iPhone 14 pro max on ee. I’ve travelled 200 miles today and I’ve had to rely on Wi-Fi all day to use my phone apps. I’ve restarted the phone and no help
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08-01-2023 08:47 PM
@Emyr18 Do you have any data allowance available to use ? Have you tried restarting the device?
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08-01-2023 09:29 PM
Tonnes of data left. I’ve restarted the phone 2 times and swiped background apps away
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09-01-2023 08:17 AM
Hi @Emyr18.
Is Mobile Date enabled in Settings on the phone?
Can you try resetting the network settings? This is done in Settings, General, Reset, then Reset Network Settings.
Jon
