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Community Activity
Cannot contact EE from abroad, phones cannot make outbound calls or texts
EE have kindly switched off outbound calls and texts on my 2 business account phones. I'm abroad but we have roam further on both subscriptions - which has met our needs for the last 3+ years. The website and app do not work as I am logged in but se...
Switch from talktalk to EE
I was persuaded by an EE rep when upgrading my Apple Watch to get EE broadband via the switch service. I explained it was all in my gf’s dad’s name as we both live with him and he said that wasn’t a problem, so I agreed but explained that we would ne...
Apple One activation
I’ve just moved to EE and have been told I have an additional add on of Apple One included in my contract plan. However, I cannot seem to find how to connect it and link it to my phone. All I am finding is the 3 months free. My phone settings say the...
Netflix add on full works plan
I have the full works plan and have chosen netflix as my added extra and had no adverts for the past 18 months on the basic package. Adverts are now appearing. I have checked the EE website and it appears this has changed and the base package now inc...
Resolved! EE broadband and your own router
Just upgraded my full fibre broadband from BT to EE and I use my own router directly plugged in to the ONT.when I was on BT I had to use the details below on my router settingsUsername - bthomehub@btbroadband.comPassword - BT Does this need to be upd...
No calls in or out from U.S.A.
I am absolutely fuming...... I had my phone set up in the U.K by a guy named Kris, who told me about his expertise with the company. I am now in the U.S.A and can not make any calls and can not receive any calls. I am here for 2 months and now have ...
VM
How can I make my VM on or VM off
Changing phone plan
Hi guys, how can I change the plan on the iPhone app? In the "Manage" section it just shows my monthly spending and that's it. I want to be able to downgrade my plan so I could pay less. Do you have any idea how can I do this on the app?
Returning a phone but we keeps saying find my iPhone is still on
Hi, im literally at my wits end. First I called EE to get an upgrade, they said the couldn’t do it over the phone and gave me step by step what to do online. I did this and it created two contracts ( my old and new) and I cannot afford to do two phon...
EE WiFi-Auto not connecting to available hotspot
I can see an EE wifi in my network list and can connect and see the log-in/pay-wall., I have EE WiFi-Auto configured jn my network list BUT it does not appear as an available wifi network to select - why?
