Moving Apple Watch paired plan to another number on same account

[SE87]

Having trouble setting the Apple Watch up with another number on the same account. It asks me…. 

This Apple Watch already has a price plan connected and is associated to a different phone.
To associate the existing plan with this phone, click "replace"

so I click replace and it says…. 

Nearly finished. We just need to do something at our end to help you complete the set up.

Please call us on 150 with code 004 to finish setting up this Apple watch with your phone

Been on live chat for two hours now and getting nowhere, now EE asking me if I want to make a complaint. Don’t get it and they aren’t getting me.

[Chris_B]

@SE87   Do it says call and you use live chat.   Best to call and speak with the Apple Watch team to resolve this. 

[SE87]

To be honest the wait was ridiculous do get someone to speak to and live chat can usually help. I didn’t even realise there was a special Apple Watch team!! 

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