Live Chat

CPNE35 · ‎04-09-2024

How do i access live chat please?

Michael_D · ‎13-12-2024

Welcome to the community.

If you have a pay monthly mobile contract, you can access chat in the EE app.

Once you are logged in, head to the Help section then Message Us.

If you have a broadband or pay as you go account, you'd need to call us if you need to speak to our customer service guides.

Michael

Ahmed1953 · ‎05-03-2025

I have few questions

XRaySpeX · ‎05-03-2025

@Ahmed1953 : Then ask away & we'll try to answer them.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Cjay123 · ‎11-04-2025

Hi I’ve got no service on my phone

Christopher_G · ‎12-04-2025

Hi @CPNE35

Have you tried restarting your phone? How long have you had this problem for?

It may also be worth checking your postcode on our Network Status Checker to see if we're aware of any maintenance works in your area.

Chris

KazhawEE · ‎15-04-2025

Hi

Ali_A · ‎16-04-2025

Hi @KazhawEE

Is there anything you need help with?

Ali