I’ve just renewed my sim only contract and I now get free Apple Watch plan with it. I set it up this morning by choosing the £7 p/m plan understanding it gets discounted at the billing stage. It’s was showing activating but now showing expired in my watch app and the page to manage it in the watch app just times out. When logged into my ee account on the website the plan is there with a number for the watch but nothing is working??
Have the same issue its been 3 days for now, keeps showing me expired on the watch app, tried eveything over and over. Has there been any improvement on your case? Been thinking about using the cooling-off period if there is no solution to it.
I eventually got through to whatever comes after level 2 support. Replacing Esim failed several times but eventually worked after 6 days. The tech said it just needed time so the number was ported correctly from the phone to Esim . I’d stick with it but keep escalating the problem. Tbh EE have eventually been excellent on this and got it sorted.
Well, Im relieved that there is a solution, called CS countless times and went through the same steps, if waiting a few days solves the issue, might as well just wait. I will update this article as soon as I have solved the issue.
