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Iphone watch

Kk2510
Explorer

‎22-11-2023 11:16 AM

Have an iphone watch that has not been used in 2 years as linked to my son’s forgotten apple id . Can this be fixed 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎22-11-2023 11:23 AM

Hi @Kk2510 

What do you mean fixed. You want to change the owner of the account, change the apple id, cancel the contract? 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Kk2510
Explorer
In response to Northerner

‎22-11-2023 11:42 AM

Tried all of the above but because its linked to an old apple id its not allowing me to pair to any other device . Thankd so much for your help 

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James_B
EE Community Manager
EE Community Manager
In response to Kk2510

‎22-11-2023 01:42 PM

Hi @Kk2510,

If it is locked to your Son's Apple ID, you'd need access to that ID to remove the activation lock.

Please see About Activation Lock - Apple Support for more details.

For help with retrieving the Apple ID, please see If you’ve forgotten your Apple ID – Apple Support (UK).

Hope this helps. 🙂

James

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