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Iphone 13 warranty check

Gavin28
Explorer

Hi, bought the iPhone 13 in April and now none of the apps are opening so won't let me ring 150 for technical support. How can I go about getting it repaired and also check the warranty with it only being 3 months old

1 SOLUTION

Accepted Solutions
Schockwave
Community Hero
Community Hero

Hello @Gavin28 ,

 

Welcome to the community,

 

The warranty is one year, but take a look here:

 

https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios

 

You will find how to force restart you IPhone, which should work and no need for a repair, hope this helps.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

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3 REPLIES 3
Schockwave
Community Hero
Community Hero

Hello @Gavin28 ,

 

Welcome to the community,

 

The warranty is one year, but take a look here:

 

https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios

 

You will find how to force restart you IPhone, which should work and no need for a repair, hope this helps.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Thankyou very much shockwave that worked I have a very relieved 15 year old

@Gavin28 You are welcome, glad I could help and it solved your problem, thank you for coming back to let me know.

 

Plenty of answers in support to help if you have a problem, many can be resolved by checking there first, or if you click on the app Books, you can download them there as well, so always on hand.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.