Insurance

[Binnie187]

Why can’t I claim when I made one in 12years plus, why does your app or websites never work!. Go to make a claim a get a white screen been trying for weeks joke!… an you want 120 excess!… when I cant even activate a claim!.. 

really not happy one bit!… complain once already got nowhere!… Ee up you game on Sevice’s!….. 

[Binnie187]

Why can’t I make a claim every time I get a white blank screen!… not amused one bit!.. 

[Chris_B]

@Binnie187   So why haven’t you called customer services if you’ve been trying for weeks.  It can not be that important. 

[James_B]

Hi @Binnie187,

Please can you clear your web browsers cookies and cache and let me know if you still see the same issue?

Thanks

James

[USKiwi]

I always get this message when I try to create a claim, on whatever device or browser I'm using

[James_B]

Hi @USKiwi,

Welcome to the EE Community. 🙂

I'm sorry to hear you're having trouble submitting your claim online. 

Please get in touch with Customer Care so a member of the team can help.

James