Community Activity

Woodbridge, Suffolk

Can you send physically send someone out to Woodbridge, Suffolk and especially into the area around the Station/River, the Thoroughfare and Hamblin Road/Leisure Centre car parks where according to your Coverage  Checker we should have a perfect 4G si...

mlrend by Explorer
  • 821 Views
  • 8 replies
  • 1 Helpful

Scam call

I have just received a call from 020 3980 7772 offering me a 30% discount on my EE mobile bill. They wanted me to provide my email so that they could verify that I was the account holder. I refused to provide this information and told them it was a s...

Resolved! Switch 2 preorder says out of stock

I've pre ordered the Switch 2 but it says it's out of stock where it's meant to say the delivery date. I'm guessing what this means is that you don't have it because it doesn't come out until June, but I'm still not entirely sure why. Is anyone else ...

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HarryS74 by Visitor
  • 106 Views
  • 2 replies
  • 2 Helpful

eSIM Activation Request – SIM Only Plan

Dear EE Support, I recently ordered a SIM Only plan from EE and provided a PAC code to transfer my existing number. The order was confirmed on 8 May 2025, but I have not yet received a physical SIM card.Since I am using a phone that supports eSIM, I ...

Ozi1 by Visitor
  • 19 Views
  • 1 replies
  • 1 Helpful

cant purchase pack even though i have credit

i message AL to 150 and it says i have £10 credit and in the app it says i have £10 credit. i message PACK10 then YES but whenever i try put TOPUP to use my credit it sends the same text again. how do i fix this or alternatively is there a way to wit...

Apple tv

Good evening can someone help me out The other day I upgraded my SIM and got free Apple TV which was on offer I've followed all the instructions but even signed in it keeps coming up with free trial then subscription getting a bit frustrated now won'...

Roaming suddenly stopped working

Hello, I am based in the UK on a monthly contract but currently in Germany, I bought a 7 day roaming pass and it suddenly stopped working. I've restarted my phone, turned off the wifi etc, but I am having no success. I also tried to contact EE on my ...

TV Guide

Can the programme information/preview be turned off in the TV Guide?  It now takes up half the screen and I can only see 5 channels at a time before having to scroll down.

Merluzzo by Explorer
  • 42 Views
  • 2 replies
  • 0 Helpful

Unable to manage my landline anymore.

When I was forced to join EE from BT I was able to manage my landline (digital) and set up "call protect" etc. Now when I login to my EE account and select "manage plans" only Broadband is available and not landline. Does anybody have any ideas befor...

davet1234 by Investigator
  • 74 Views
  • 5 replies
  • 5 Helpful