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I order 17 pro max on 11th October but not get yet

Catchkc
Visitor

‎08-11-2025 07:29 AM - last edited on ‎08-11-2025 08:59 AM by EE Community Moderator

I ordered for 17pro max 256 On 11th of the Oct .
I didn’t received  my order and it will be delivered after 2 weeks but its now almost 4 weeks but didn’t get.
Order REF NO: **********.
i just send mail to ee they ask for wait until 5 weeks.
 
 

[Mod edit: Please do not post personal information such as order reference numbers on public boards. Thanks!]

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎08-11-2025 09:03 AM

Hi @Catchkc 

There is no account access on these forums. You'll need to speak to EE CS on 150 about your issue.

Alternatively keep checking the order tracker and download the DPD app.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.