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I had to erase my phone and I need an eSIM for my phone

sophiecoltham
Visitor

I was locked out my phone and I had to erase it and then restore through iCloud, but I cant access mobile data because I have an eSIM which hasn’t connected 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@sophiecoltham   You’ll nee to request a replacement SIM card.   Your eSim was erased when you restored your device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@sophiecoltham   You’ll nee to request a replacement SIM card.   Your eSim was erased when you restored your device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.