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I don’t have data and internet

Arvin1383
Visitor

‎30-09-2025 01:24 AM

Hi, I bought the new brand EE sim card and I pop it into my phone but still I don’t have data and internet .What should I do now?!

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1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎30-09-2025 12:00 PM

Hello @Arvin1383 ,

Welcome to the community,

I take it it is a pay as you go EE SIM card? Where did you buy it from?

Have you made sure that you have credit on your account?

You can check by texting AL to 150.

 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
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