I do t recive email confirmation

[Peter_W]

Hey there @Rmacavei.

Welcome to the EE Community!

What is it you've ordered here, and was this purchased outright or as part of a mobile contract?

Peter

[Rmacavei]

Yes mobile contract and my money take from account and I dont recuve any email confirmation 

[Peter_W]

Thanks @Rmacavei.

Was this a brand new contract, or an upgrade to an existing one? 

Please don't post this in public, but did you get an order reference number starting with XK when you placed this too?
Peter