I can’t connect phone hotspot to smart TV

1275rob
Investigator
Investigator

Folks looking for some help please, I have a bush smart TV & an I phone 11, I can connect the TV to WiFi at home with no problems, however when I try to connect my phone using the hotspot function it won’t connect, it will find the signal & ask for the hotspot password but then won’t connect. My wife has the same phone on sky mobile which uses the EE network and her phone connects with no problems.  We use the tv in the caravan & I have linked to the site WiFi with no issues, my phone will link to I pad & wife’s mobile but not TV, any ideas 

11 REPLIES 11
Privilege94
Visitor

I can’t hotspot my laptop

Leanne_T
EE Community Support Team

Hi @Privilege94 

Thanks for coming here. 

Which device are you using to hotspot to the laptop? 

Do you have a data allowance remaining? 

Leanne 🙂