I’m really hoping someone can explain my problems with EE and my iPhone messages, and now calls! Currently thinking I need to close the account, losing my number, and start over.
Several lovely EE technical people have tried their best to help and failed, and are all advising me to visit an Apple Store. I may end up having to do this (hugely inconvenient as I live rurally) but I am doubting if it actually a problem with the phone, as it has persisted despite changing the physical phone, and changing from an eSIM to a new physical one.
I can receive ordinary green text messages, but I can’t send them, or reply to them. Blue Imessages and WhatsApp messages work fine.
I am now finding I can’t make phone calls to most numbers, landlines or mobiles! I can ring my husband’s phone though.. so it isn’t all calls.
My feeling is that it’s something to do with EE and the settings for my phone number, as the phone works fine as a computer, it’s the mobile texts and (most) phone calls which are the issue.
Any suggestions very very welcome.
