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How to make the phone ring longer

Denboy12
Investigator
Investigator

Hi I got a new sim card since I put it in it only rings once and goes silent but it is still on line as it seems to open the call automatically. How do I make the ring longer 

8 REPLIES 8
Denboy12
Investigator
Investigator

My phone rings once and answers automatically before I can get to it. Sometimes I don’t hear it and the person calling just hangs up as they think I’m not answering. How do I elongate the ring. Also EE have a code **61*0795322222**.   And the last two numbers to input is the amount of seconds you want it to ring I want 25 seconds so following the the last two stars I would input 25.   But it doesn’t work. Do I put the code and is it the correct code via the telephone dialing part or somewhere else. Thanks. 

James_B
EE Community Support Team

Hi @Denboy12,

Welcome to the EE Community. 🙂

Do you mean the call rings once and is automatically answered or is it being diverted to voicemail?

James

Hi James. No if I’m lucky I catch them talking but a lot of times I haven’t heard them and they hang up not leaving a message. 

Leanne_T
EE Community Support Team

Hi @Denboy12 

Thanks for coming here. 

Does this happen on all calls? 

Have you tried restarting the phone? 

Leanne 🙂

Hi I’ve restarted the phone many times. It doesn’t work.

Regards John
Leanne_T
EE Community Support Team

Thanks @Denboy12 

Please call us on 150 and our tech gurus will get this looked into for you. 

Leanne.

Hi Leanne. Thanks.

Regards John
Leanne_T
EE Community Support Team

No problem @Denboy12 

Have a lovely weekend 🙂

Leanne.