27-10-2023 09:50 AM
How do you connect to EE WiFi-X? I use to connect to BT Wi-Fi-X through the BT Wi-Fi app but this won’t work for EE WiFi-X. But I can connect to EE WiFe automatically with the BT Wi-Fi app and also automatically connect to EE WiFi-Auto.
Solved! See the answer below or view the solution in context.
29-10-2023 08:01 PM
I’ve just had a reply from the BT WiFi app team explaining that WiFi-X is being phased out:
Unfortunately, this signal has been withdrawn and is now only available for engineer use. It was originally designated for iPad and iPhones users, due to the way these devices had to connect to our network. However this was resolved and is being phased out and removed.
Whilst the network is an open network initially, to help make sure you receive a safe, reliable and robust service, BT Wi-Fi encrypts your account details at login. We also advise you make sure you have up to date firewall and anti-virus software to guard against any attacks and we strongly recommend you consider using a virtual private network (VPN), which protects your data from being intercepted. You'll find the option to disable cookies via your internet browser options. However please note that some websites may not support this function. Visit our security section to read more about the things you can do to be even safer online.
27-10-2023 12:20 PM
Hi @Storm500
Thanks for coming here.
Please see the Get wireless internet | Find WiFi hotspots | EE WiFi page for full details 🙂
Leanne.
27-10-2023 12:34 PM
Thanks. I’ve already seen that page which is for EE WiFi. EE WiFi-X I assumed is the replacement for BT WiFi-X which only iPhone could connect to.
27-10-2023 01:38 PM
BT Wi-Fi is becoming EE WiFi, the page provided has a help and advice section for this @Storm500
Do you have BT broadband?
Leanne.
27-10-2023 06:55 PM - edited 27-10-2023 06:57 PM
@Leanne_T @Thanks again. Yes I do have BT broadband and BT mobiles. I have no problem connecting to EE WiFi and EE WiFI-Auto. But can’t connect to EE WiFi-X.
28-10-2023 02:41 PM
Hi @Storm500.
If you are unable to connect I would recommend giving us a call on 150 and speaking with our technical care team who can check your account.
Katie
29-10-2023 08:01 PM
I’ve just had a reply from the BT WiFi app team explaining that WiFi-X is being phased out:
Unfortunately, this signal has been withdrawn and is now only available for engineer use. It was originally designated for iPad and iPhones users, due to the way these devices had to connect to our network. However this was resolved and is being phased out and removed.
Whilst the network is an open network initially, to help make sure you receive a safe, reliable and robust service, BT Wi-Fi encrypts your account details at login. We also advise you make sure you have up to date firewall and anti-virus software to guard against any attacks and we strongly recommend you consider using a virtual private network (VPN), which protects your data from being intercepted. You'll find the option to disable cookies via your internet browser options. However please note that some websites may not support this function. Visit our security section to read more about the things you can do to be even safer online.
29-10-2023 08:26 PM
I missed this part off:
Please continue connecting to BT WiFi and EE WiFi via the BT WiFi app and to EE WiFi-Auto
16-01-2024 01:47 AM
Until the rocket scientists at EE disable the BT Wifi App without offering a replacement?
29-01-2024 12:17 AM
Exactly I've already had a notification it's going away, but still works so far, I have my own automated log in solutions, I made a script using macrodroid for android, a windows application (.exe), Linux script and OpenWrt Wireless Routers, Google should help here 🙂