10-09-2024 06:01 AM
Hi,
I’ve recently upgraded my sim only deal to the full works, my current Apple Watch is WiFi only but I’ve just ordered the series 10 cellular.
This sim comes with Apple Watch data plan, once I receive the watch, how do I add and activate it to my existing plan? Is it easy or do I have to phone up?
Thanks
John
10-09-2024 07:13 AM
Hi @JP087
You just add a data plan on the watch and follow the prompts, it's all pretty easy.
https://ee.co.uk/help/mobile/smart-watches/set-up-my-apple-watch#article-heading-4
It may say it is chargeable, but according to EE, this will then get discounted and can take up to 24 hours to be added.
Any issues once you get the watch, feel free to ask.
10-09-2024 08:53 AM
Thanks @chistery , appreciate your help 🙂
12-09-2024 11:40 AM
I upgraded to Full Works yesterday and am trying to add my data plan to my existing cellular Apple Watch, but getting error Code 012. Someone from EE told me it's because I need to wait 48 hours after I change contract - anyone heard this?
12-09-2024 11:45 AM
I actually called in to E and opted for the technical support option and they done the necessary work to change the plan for the watch