03-11-2026 12:47 PM
swapped from vodafone to EE last friday and got told by tuesday morning my number would be swapped from vodafone to my new ee esim. it’s tuesday afternoon and had nothing. my phone says i have full bars of service but i can’t send texts and my mobile data won’t work and need my number to be swapped over ASAP for work
03-11-2026 03:12 PM
Hi @buckers123,
Welcome to the Community!
I'm sorry to hear about the trouble you're having with your new plan, and I'm keen to help you ge this sorted. Have you been able to send texts or connect to the the internet since you activated your new SIM?
Rach
04-11-2026 06:18 AM
no i havnt
04-11-2026 12:22 PM
Thanks for confirming that, @buckers123
Are you able to call from your EE SIM, and if you do does the temporary number assigned to your account come through?
Also do you still have service on your Vodafone SIM?
Peter