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Esim

bairdy192
Contributor
Contributor

‎25-09-2023 05:05 PM

Hi I have been trying for ages to get through to EE to get an eSIM. 

I have waited for nearly 40 minutes one of the times. It’s shocking that I can’t actually get through to an EE agent. Can someone please help me out? 

11 REPLIES 11
bairdy192
Contributor
Contributor
In response to Leanne_T

‎26-09-2023 11:33 PM

I am a pay monthly customer and have a physical SIM card. I have tried calling EE and have waited ages and not been answered. I think I will have to go into a shop. 

0 Helpful
bairdy192
Contributor
Contributor
In response to Chris_B

‎26-09-2023 11:40 PM

I think you are being a bit disingenuous. I have not said no one should call EE just so I can get through. I said I have called numerous times and on one occasion waited over 40 minutes. I don’t claim to be someone special but thank for your input. 

0 Helpful