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EE eSIM Not Working in Dublin – Stuck on 3G, No Calls or Data

matthewfegan1
Visitor

Hi folks, hoping someone here might be able to help or has gone through this before.

I just moved to Dublin from the UK a few weeks ago, and I’m still using my EE eSIM from the UK. My phone is showing full signal on 3G, but I can’t make or receive any calls or texts, and mobile data won’t activate at all. It just says the call has failed or “could not activate data service.” 

Here’s what I’ve already tried:

  • Restarted the phone
  • Toggled airplane mode on/off
  • Reset network settings
  • Made sure data roaming is on
  • Tried manually selecting local Irish networks (Vodafone IE, eir, etc.)
  • I’m on an iPhone with an EE eSIM — no physical SIM

I’ve had no luck. EE support isn’t available until tomorrow, but I’m desperate to get this working in the meantime.

Has anyone experienced this with EE while roaming in Ireland?

Any advice or tips would be massively appreciated 🙏

1 REPLY 1
bristolian
EE Community Star
EE Community Star

Are both calls & texts also failing across each local network?

Are all 3 connecting to you to 3G and not any other tech?