EE Sim

[aiishah_b]

 Hi, I have just come back from holiday and decided to delete my Esim I used (a different app&brand). Unfortunately, I ended up deleting my EE monthly plan number on iphone settings mobile services, instead of the Esim I was intending to delete. I have tried to insert my EE sim into my phone again but it still says no service. I can't send texts, call or use any data as it says no service, How can I resolve this issue asap as I start work very soon and need my sim to be working. (These images are what my phone is displaying)

 

[James_B]

Hi @aiishah_b,

Welcome to the EE Community. 🙂

Which setting did you change your settings?

Was your EE SIM working prior to this change?

Have you tried resetting your network settings?

James

[aiishah_b]

Hi, I havent changed any of my settings. I went to settings, movile services, it showed date one (EEsim) and data 2 (abroad sim) and I accidentally deleted the EE sim. 

My EE sim was working before I deleted the sim. I have already tried resetting my network settings.

[James_B]

Is it a physical EE SIM you're using, @aiishah_b?

James

[aiishah_b]

Yes my sim is a physical EE sim. 

[James_B]

Have you tried restarting your phone with your EE SIM inserted, @aiishah_b?

James