Dot on my iPhone
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31-03-2024 07:22 PM
This dot has appeared on my iPhone X it’s not pixels and has no damage does anyone know what it is and why it’s showing
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31-03-2024 08:07 PM
Hi @March2468
Try closing any open apps, does it stay on.
Then try restarting.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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31-03-2024 08:49 PM
@March2468 Does it show on all apps or just the one it’s on in the picture? If it’s always there is definitely screen related. Have a read of THIS
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02-04-2024 08:24 AM
Apple have said it was NOT pixel related they seem to think the screen has been replaced but this is not the case the fine came direct from network brand new, this only appeared after connecting my watch to the phone but can t find any information to tell me that it’s linked to that either, it’s on all screens doesn’t disappear after closing them down and switching off and on
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02-04-2024 12:14 PM
Have you tried backing up and restoring your iPhone to factory settings, @March2468?
Chris
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02-04-2024 01:13 PM
@March2468 Apple can test to see if the screen has been replaced. What iPhone model is it ? A genuine Phone screen is logged to the device in question. It has to be matched to that device for it to work and Apple can check that.
