Contracts

Kay1223 · ‎30-08-2025

Hiya, this may be a silly question, but my contracts are finished for my Apple Watch and laptop but I’m still getting billed each month, is that normal?

Northerner · ‎30-08-2025

Hi @Kay1223

Your minimum term has ended not your contracts. If you want to end your contracts speak to EE CS on 150 and give 30 days notice.

https://ee.co.uk/help/profile/leaving-ee/cancel-my-contract-with-ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎30-08-2025

Hi @Kay1223

Your minimum term has ended not your contracts. If you want to end your contracts speak to EE CS on 150 and give 30 days notice.

https://ee.co.uk/help/profile/leaving-ee/cancel-my-contract-with-ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

bristolian · ‎30-08-2025

And to add, the natural consequence of a contract actually ending, is your service ceasing.