Changed Apple ID in Apple music but my EE perks are tied to another Apple ID

[Galbuk]

I am trying to consolidate the two apple IDs I have to one. All going well expect that Apple music, which I have as a perk for my mobile contract, says that it is tied to another apple ID (the old one which I am trying to phase out). How can this be changed?

Apple support seems to indicate it sits with EE.

Any ideas?

David

[Christopher_G]

Hi @Galbuk 

Welcome to the community.

I recommend speaking to our Mobile Care team so they can help with this. You may need to remove the Apple Music benefit so that you can register it again with a different Apple ID.

Chris

[Galbuk]

Thank you

I have unselected Apple Music as a perk and will try to reselect it when it becomes available.

Thanks!

[Leanne_T]

Let us know how you get on @Galbuk 

Leanne 🙂