09-01-2022 04:51 PM
I want to change the ownership of a new Apple Watch to my husband who already has a EE account
09-01-2022 04:55 PM - edited 09-01-2022 04:57 PM
Hi @Cat140472 ,
The guidance at the below link should cover this requirement. (This is assuming there is a contract of some sort attached to the watch, otherwise it could be a lot simpler.)
To change the account holder name on your mobile account and transfer it to a new owner, give us a call when both you and the new account holder are together.
10-01-2022 07:25 PM - edited 10-01-2022 07:29 PM
@Cat140472 Your not changing the account holders name ! do you want your husband to take over your EE phone account because that’s what @mikeliuk is telling you.
You need to request to just a change of ownership of the watch and have that moved to your husband account. He will then continue with the same watch contract but on his account and he’ll be billed for it.
It’s not a change of account holder do not request a change of account holder.