Cant upgrade online
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10-09-2022 06:01 PM
Anybody experienced not being able to upgrade due to the following error? “Sorry, it looks like there are no suitable plans available for this device right now.” This error pops up on any phone i try to upgrade to
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10-09-2022 07:23 PM
Are you trying to upgrade early? You can only get a new plan at the same or higher monthly amount if so.
Picking a phone with more storage or a higher starting value will usually give some results.
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11-09-2022 07:05 PM
I had this. Went on live chat and was able to upgrade with an agent.
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12-09-2022 08:08 AM
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30-09-2022 05:41 PM
I’m having the same issue. Trying for over a week and get the same message. Can you help please
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30-09-2022 05:45 PM
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30-09-2022 06:04 PM
Sent from my iPhone
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30-09-2022 06:07 PM
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30-09-2022 06:10 PM
Sent from my iPhone
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30-09-2022 06:11 PM
Thanks @Gocky
In this case please call us on 150, and the team will get this looked into further for you.
Leanne.
