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Calling not working

alexnemes98
Investigator
Investigator

Hi. 
just got a new iPhone 14 pro but I can’t make any calls or receive calls. The data is working fine just won’t make calls. tried everything that I could find online but no luck. Can’t call EE neither

11 REPLIES 11
eemedd
Visitor

Did you get anywhere with this as I have what sounds like a similar problem.  Everything works on the phone but 9 times out of 10 (wifi or not wifi and when getting 5 bars of signal) the call on my side doesn't;t connect even though the call does connect on the receivers end?

Leanne_T
EE Community Support Team

Hi @eemedd 

Thanks for posting 🙂

What phone are you using? 

Does this happen on other WiFi networks or just one? 

Leanne 🙂