22-09-2023 02:22 PM
Hi.
just got a new iPhone 14 pro but I can’t make any calls or receive calls. The data is working fine just won’t make calls. tried everything that I could find online but no luck. Can’t call EE neither
22-09-2023 03:50 PM
Hello @alexnemes98.
Does your phone show was connect to the EE network?
Have you ported your number to EE?
Katie
22-09-2023 08:47 PM
23-09-2023 09:07 AM
What happens when you try to make a call, @alexnemes98? Does the same thing happen when connected to, and not connected to WiFi?
Chris
23-09-2023 10:31 AM
23-09-2023 10:44 AM
Does it show an EE signal, @alexnemes98? Did you get a new SIM with the phone? If so, are you able to try that one?
Chris
23-09-2023 03:03 PM
23-09-2023 03:05 PM
OK, thanks @alexnemes98
I think it's probably best to speak to our technical support team so they can check everything from our side.
Chris
23-09-2023 03:06 PM
23-09-2023 03:11 PM
There's a live chat service on that link I posts, and some contact numbers to call from another network, @alexnemes98
Hope you get sorted.
Chris