Await

Krista11
Visitor

Hello when I can see dispatch day? Now is been 5 days and still awaiting for delivery date

4 REPLIES 4
Leanne_T
EE Community Support Team

Hi @Krista11 

Thanks for coming to the community. 

Which device did you order? 

Leanne.

keribarnett4
Established Contributor
Established Contributor

I ordered the 15 Pro Max  156GB in Natural Titanium on the 15th Of September and still had no updates - you're not alone.

I ordered mine on 18th still awaiting date 

Chris_B
EE Community Star
EE Community Star

A pre-order doesn’t mean you’ll get the device on launch day or just after.  EE would have received a set number of iPhones all model types which pre-orders would’ve outstripped.  You’ll be notified once a device has been allocated to you and has been dispatched to you.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.