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Apple Watch Ultra Contract Expired

an20ny
Visitor

My Apple Watch Ultra Contract is due to expire in September. As I have no payed for the watch over the last 24 months am I able to downgrade to a eSIM only contract with the watch remaining associated to my main phone monthly account? 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@an20ny  Yes you can.  You’ll need to call customer support to give 30 days notice of termination and once that’s done you can then take out a sim only contract for the watch via the watch app.   It’s £7 per month on a 30 day rolling contract and you’ll get 10Gb of data just for the watch everything else will be as before.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@an20ny  Yes you can.  You’ll need to call customer support to give 30 days notice of termination and once that’s done you can then take out a sim only contract for the watch via the watch app.   It’s £7 per month on a 30 day rolling contract and you’ll get 10Gb of data just for the watch everything else will be as before.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.