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Apple Watch Contract

abbiwilson_X
Visitor

‎14-07-2022 10:17 PM

My £28pm contract ended last year but I am still paying the same amount. How do I go about cancelling this to set up a SIM only plan? I've tried via the online chat only to be sent real SIM cards. Is there an email address or do I have to call and wait in a queue for hours.

 

Thank You

🙂

0 Helpful
2 REPLIES 2
Leanne_T
EE Community Support Team

‎15-07-2022 08:18 AM

Hi @abbiwilson_X

 

Thanks for coming here 🙂

 

To move to a 30 day rolling data plan for the watch, please give us a call on 150 and the team will be happy to help get this sorted. 

 

Thanks. 

 

Leanne. 

0 Helpful
Chris_B
Grand Master
Grand Master

‎15-07-2022 08:18 AM - edited ‎15-07-2022 08:20 AM

@abbiwilson_X  It’s best to call to give notice to terminate the watch contract.   If you’ve also been sent a SIM card you might want to check that they are not on contract and if they are terminate these also.