Apple Watch Contract

abbiwilson_X
Visitor

My £28pm contract ended last year but I am still paying the same amount. How do I go about cancelling this to set up a SIM only plan? I've tried via the online chat only to be sent real SIM cards. Is there an email address or do I have to call and wait in a queue for hours.

 

Thank You

🙂

2 REPLIES 2
Leanne_T
EE Community Support Team

Hi @abbiwilson_X

 

Thanks for coming here 🙂

 

To move to a 30 day rolling data plan for the watch, please give us a call on 150 and the team will be happy to help get this sorted. 

 

Thanks. 

 

Leanne. 

Chris_B
EE Community Star
EE Community Star

@abbiwilson_X  It’s best to call to give notice to terminate the watch contract.   If you’ve also been sent a SIM card you might want to check that they are not on contract and if they are terminate these also. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.