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Apple One Country/region problems

tm87uk
Investigator
Investigator

‎02-11-2023 10:05 AM

I recently changed my contract where  I've decided to use Apple One as one of my Inclusive extras.

When trying to set it up it keeps telling me that "This subscription is not available in your country or region"

I know the inclusive extra is selected (Not on the website or app because they are both so terrible and that option hasn't worked for months!)  but because when I got to subscribe it tells me "you have Apple One with your EE plan". But no matter what I cannot continue because of the Country/region issue.

I have checked my details. I am in the UK. I know Apple One is available in the UK. So I do not understand what is wrong!

0 Helpful
20 REPLIES 20
Matt761
Explorer
In response to dredsky

‎03-11-2023 08:08 PM

Seems that way, which is really annoying as no one prewarned us of this issue. So I (like probably everyone else) have to wait a month to see whether it’s resolved, or not. 
For me I’ve got to wait until 2nd December, which is lets just say (to be polite), terrible. 

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